Technical Documents
Quality Management System ISO

The management and quality assurance is a conscious choice of VIOKAR aiming at the customer satisfaction and added value to its products. Based on the adoption of a different management model that operates versatile and puts on a new basis the relations between management and personnel. The efficiency of this approach is supported by the existence of skilled personnel, who consciously contributes to the implementation of common objectives, and by the assistance of technology, so that products meet the requirements of European and international standards (EN, IEC) and produced in accordance with quality management system ISO 9001.

ISO 9001 is based on the continuous improvement of the Quality Management System, according to which an organization operates and follows the methodology «Plan – Do – Check - Act».


Quality Policy

VIOKAR`s company policy is to dispose high quality products, complying fully with its costumers requirements and expectations and in compliance with the current international and national laws and regulations of electrotechnology.

Design - Development

- Continuous process improvements.
- Use of raw materials from European companies that are qualified and certified according to ISO 9001.
- New products design based on customer needs and compliance with the European standards and regulations.

Performance Measurement

- Controlled working environment with explicit and precise instructions for each phase of production process.
- Continuous monitoring of the production process - Measurements and quality controls in all phases of production.
- Daily quality controls in our laboratory and regular sampling quality checks.
- Equipment maintenance and calibration of measuring instruments.
- Proper marking for product traceability.
- Organization and proper management during storage and products delivery.

Performance Review

Data gathering and analysis for the evaluation of the QMS effectiveness, in order to achieve continuous improvement.

You can download the certificate of the Quality Management System ISO 9001 by clicking on the link below:

ISO 9001:2015